My work is relatively simple, it requires some level of critical thinking and analysis, allows me to work on my own, and has a real-world purpose. My actions can save lives. The downside of my work, however, is that multiple people are trained in the same role as me and there are 11 or 12 of us working at any one time, depending on how well staffed we are (usually not).
As a result, this means multiple people can jump in and do the work of one another at any one time. We cover each other’s breaks and managers over see our decisions. We are responsible for making things run smoothly. So when others do not communicate with you, or undermine you, or say things have happened when they haven’t - then the work can be extremely taxing, laborious, and draining.
Today, was one of those days (remember how I talked about worst-case scenarios yesterday?!). In fact, it is fair to say I nearly lost my rag. I felt undermined, which in turn meant I felt the wrath of colleagues further down the supply chain, further adding to the stress I was under. Then I had to constantly deal with both a lack of documentation and incorrect documentation. I had multiple high priority demands coming in at once, further compiled by what I also needed to correct and sort out.
While I have been in the role for nearly two years and do consider myself somewhat qualified to do the job, it is days like today where I realise that I am not perfect at it. I need to learn to have a cooler head under pressure, to vent my frustrations in more sustainable ways. I was working with multiple people new to their roles and it is not their fault they haven’t got that experience yet. I don’t mean this in a condescending way, but it is an admitted fault of mine that I struggle to empathise with newer people despite me having struggled quite a lot when I came into the role.
Frustration is an emotion I must learn to deal with better for I am not perfect, nobody is (if I have to be so god awfully cliche).
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